Privacy Policy

Effective date: July 02, 2026

Frosthaul ("Frosthaul," "we," "us," or "our"), operated by Absolute Media, Inc., respects your privacy. This Privacy Policy explains how we collect, use, share, and protect your information when you visit frosthaul.com (the "Site") or make a purchase.
 

1. Who we are

Frosthaul is a brand of Absolute Media, Inc., 1177 High Ridge Rd, Stamford, CT 06905, USA. For any privacy questions, contact us at info@frosthaul.com.
 

2. Information we collect

• Information you provide: name, shipping and billing address, email address, order details, and any information you include when you contact us.

• Payment information: processed by our third-party payment providers. We do not store full card numbers on our servers; we may receive limited details such as the last four digits and billing information.

• Information collected automatically: IP address, browser and device type, pages viewed, referring links, and similar usage data collected through cookies and analytics.

• Information from our platform: our Site is built on Wix, which collects and processes certain data to operate the Site and store.
   

3. How we use your information

We use your information to process and ship orders, provide customer support, send order and account communications, prevent fraud and secure the Site, comply with legal obligations, and—if you opt in—send marketing emails.
 

4. Cookies and tracking

We use cookies and similar technologies to operate the Site, remember your preferences, analyze traffic, and improve your experience. You can control cookies through your browser settings; disabling them may affect Site functionality.
 

5. How we share information

We do not sell or rent your personal information for marketing purposes. We share information only with:

• Service providers who help us operate the store (e.g., our platform Wix, payment processors, and shipping carriers such as FedEx);

• Authorities or third parties when required by law or to protect our rights; and

• A successor entity in the event of a merger, acquisition, or sale of assets.
   

6. Data retention

We keep your information for as long as needed to fulfill orders, meet legal and accounting obligations, resolve disputes, and enforce our agreements.
 

7. Your privacy rights

Depending on where you live (including under the Connecticut Data Privacy Act and the California Consumer Privacy Act, as amended), you may have the right to access, correct, delete, or receive a copy of your personal information, and to opt out of certain uses. We do not sell personal information. To exercise any right, email info@frosthaul.com; we will respond as required by applicable law and will not discriminate against you for exercising these rights.
 

8. Security

We use SSL encryption and reasonable administrative and technical safeguards to protect your information. No method of transmission or storage is 100% secure, so we cannot guarantee absolute security.

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9. Children's privacy

Our Site is not directed to children under 13 (or 16 where applicable), and we do not knowingly collect their personal information. If you believe a child has provided us data, contact us and we will delete it.

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10. Third-party links

Our Site may link to third-party websites. We are not responsible for their content or privacy practices; please review their policies.

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11. Changes to this policy

We may update this Privacy Policy from time to time. Changes take effect when posted, and the "Effective date" above will be updated.

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12. Contact us

📧 info@frosthaul.com
📍 Absolute Media, Inc., 1177 High Ridge Rd, Stamford, CT 06905, USA